FreePBX installed,migrated and supported.
We set up and look after FreePBX for businesses that want a capable phone system without a per-seat licence.
01Who it is for
The problems we are usually called about.
Small and mid-sized organisations that want a full-featured phone system they control, and IT teams who would rather not become phone engineers.
A licence bill that grows with headcount
Hosted systems charge for every user, every month.
A FreePBX that was set up once and left
Updates, backups and certificates have not been touched in years.
Changes that take days
Adding a user or changing a menu means waiting for a provider.
A move that feels risky
The current system is poor, but the phones have to keep working.
02What we do
Set up properly, kept healthy.
Installation and configuration
Extensions, ring groups, menus, voicemail and call recording.
Migration
From an older FreePBX, another PBX or a hosted service.
Hosting on your terms
On your own servers or in your cloud account.
Support
Updates, backups, changes and fault-finding.
03How it runs
Step by step.
- 01
Scoping call
We learn how your calls flow, how many people and sites you have, and what you run now.
- 02
Design
Extensions, groups, menus, hours and numbers are laid out and agreed.
- 03
Build
The system is installed on your server or cloud account and configured.
- 04
Test and port
Phones are connected, call flows are tested and numbers are moved across.
- 05
Go live and support
We switch over at a quiet time and remain on hand.
04What you get
Delivered, documented, yours.
A working phone system
With your numbers, phones and call flows in place.
Backups and a recovery plan
Tested, not assumed.
Someone to call
When something needs changing.
Tools we work with
Your stack, not ours
Example build
Call-center wallboard
Queues, agents and SIP trunks on one live screen for floor supervisors, driven by Asterisk queue and channel events.
Questions
What clients ask first.
Do we need new phones?
Usually not. Most modern desk phones and softphones work with FreePBX.
Can we keep our numbers?
Yes. We handle porting them to the new system.
Where is it hosted?
On your own server or in your own cloud account. You own it either way.
What if something breaks?
A support plan gives you a team to call, with monitoring, backups and agreed response times.
Can our own IT team make changes?
Yes. Everyday changes are made in the web interface, and we show your team how.
How long does a typical installation take?
It depends on the number of users, sites and call flows. A straightforward office is quick; several sites with complex routing takes longer. You get a written timeline and price after the scoping call.
Is FreePBX secure?
It is when set up properly. We restrict access to the system, enforce strong credentials, limit expensive call routes, keep it updated and monitor it. An unattended installation exposed to the internet is the usual cause of trouble.
Tell us what you run.
Thirty minutes with an engineer. You leave with a clear scope, a timeline and a recommended approach.
